At Tenshi Technologies LTD ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or otherwise interact with us. 

1. Information We Collect

We may collect the following types of personal information:

• Information you provide to us: This includes information you provide when you fill out forms on our website, place an order, subscribe to our newsletter, contact us, or participate in surveys. This information may include your name, email address, postal address, phone number, payment information, and other information you choose to provide. 
• Information we collect automatically: When you visit our website, we may automatically collect certain information about your device and your use of our website, such as your IP address, browser type, operating system, the pages you visit, the links you click, and the date and time of your visit. We may also use cookies and similar technologies to track your activity on our website and hold certain information. For more information about cookies, please see our Cookie Policy. 
• Information from other sources: We may also receive information about you from other sources, such as public databases, marketing partners, or social media platforms.

2. How We Use Your Information

We may use your personal information for the following purposes:

• Processing your orders and providing services: We use your information to process your orders, deliver the products and services you have requested, and provide customer support.
• Communicating with you: We may use your information to send you emails, text messages, or other notifications regarding your orders, services, promotions, and other updates.
• Improving our website and services: We use your information to analyze trends, administer our website, track user movement, and gather demographic information.
• Marketing: With your consent, we may use your information to send you marketing communications about our products and services that we think may be of interest to you. You can opt out of receiving these communications at any time.
• Legal purposes: We may use your information to comply with applicable laws, regulations, court orders, or other government requests.

3. Disclosure of Your Information

We may disclose your personal information to the following third parties:

• Service providers: We may share your information with service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing service providers. We require these service providers to protect your information and to use it only for the purposes for which it was disclosed.
• Business partners: We may share your information with our business partners who offer products or services that we believe may be of interest to you. We will only share your information with your consent.
• Law enforcement: We may disclose your information to law enforcement agencies or other government authorities if we are required to do so by law or if we believe that such disclosure is necessary to prevent fraud, protect our rights or safety, or the safety of others.

4. Your Rights

You have the following rights with respect to your personal information:

• Right of access: You have the right to request access to your personal information that we hold.
• Right to rectification: You have the right to request the correction of any inaccurate or incomplete personal information that we hold.
• Right to erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Right to restriction of processing: You have the right to request the restriction of processing of your personal information in certain circumstances.
• Right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.   
• Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.   

To exercise any of these rights, please contact us using the contact details provided below.  

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. International Transfers

Your personal information may be processed and stored in countries outside the European Economic Area (EEA). These countries may have different data protection laws than the EEA. We take steps to ensure that your personal information is protected in accordance with this Privacy Policy.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites.  

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website. 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Tenshi Technologies LTD - 07732 213336 or email address at info@tenshitech.com